T-H-E GmbH Trade-Health-Energy
6382 Kirchdorf in Tirol
Tel: +43 (0)5352 63953-11
Fax: +43 (0)5352 63953-13
Online Dispute Resolution:
Online Dispute Resolution in accordance with Article 14, Section 1 of ODR – VO: The European Commission provides a platform for online dispute resolution (OS) here http://ec.europa.eu/odr.
“The contents of this website are protected by copyright and only meant for personal use. Any additional utilization or reproduction of the contents of this website, in particular the commercial use and transfer to third parties, requires our express agreement. Removing or changing the copyright notices is in no way permitted. The content of any graphics, photos, text, multimedia files or similar featured on this website is subject to the copyright of the respective author.”
We do not warrant or guarantee that the information on this website is applicable, complete, or current. In particular it may be possible that the information on this website contains technical inaccuracies, clerical errors, or other mistakes. The information contained herein may be amended from time to time. On no account are we or affiliated companies and subsidiaries liable for any indirect damages or subsequent damages of any kind, in particular loss of data, loss of profit, and other damages, of whatever kind, independent of whether the possibility was pointed out or not that because of or in connection with the use of this information a damage could occur. Mandatory statutory requirements of Austrian law remain unaffected.
“Where there are links to further online offers, we assume no liability for the contents, functionality, and availability of any linked website(s). This also applies to all direct or indirect references or links to third party internet offers. Links on this website are welcomed, if they are designed as external links that open in their own browser window. The provider placing the link is prohibited from assuming the main window in one of their own frames. Should a website which we have linked to our website contain illegal content, we request to be notified of this; the link will then be removed without delay.
Privacy and data protection:
“We comply with the relevant current statutory provisions regarding data protection and privacy of personal details as a matter of course. In addition, this privacy guideline will inform you about the way your data is collected and protected, as well as the various options you have to receive information about the personal data stored by us. Personal data is information that could be used to find out someone’s identity. This includes information like name, address, postal address, phone number etc. It does not include information that cannot be linked directly to the actual identity of web users. If required, we ask the user of our website to state their company, name, first name, and other diverse personal information, if the user utilizes a personalized or interactive service. We use this personal information only internally in case of inquiries. The data is not transfered to third parties, unless this is necessary for contract performance. At any rate, there will be no transfer of data unless we have received your express consent for this beforehand. We appreciate your trust in us and will take the utmost care to protect your personal information. You are entitled at any rate to learn which data was collected and also have the option to arrange for your data to be deleted.”
The information regarding your use of this website (including your IP address) created by the cookie is transfered to one of Google’s servers in the USA and is stored there. Google will use this information to analyze your use of the website, to compile reports for the website operators regarding the website activities, and to render services connected to the use of the website and the internet.
Google might also transfer this information to third parties if this is legally required and to the extent that third parties process this data on behalf of Google. On no account will Google connect your IP address with other data of Google’s. You can prevent the installation of cookies by choosing the appropriate setting in your browser software; however, we would like to point out to you that in this case you may not be able to use all functions of this website to their fullest extent.
By using this website your declare that you agree with the processing of the data collected about you by Google in the way and manner described above and for the designated purpose stated above.
GTC & privacy
Complaints about the goods regarding amount, damages, or insufficient packaging can only be raised in a legally effective way within one day. Damages must be advised in writing. If damages are visible as early as on receipt, please open the package in the presence of the carrier, so that a damage report can be lodged immediately and on the spot (transport insurance). Your signature shall confirm that you are in receipt of the goods. The goods remain our property until they are paid in full.
Contractual partner for all orders is the company T-H-E GmbH, Gasteigerstraße 47, Austria – 6382 Kirchdorf/Tyrol. Clicking the button “Order” triggers the creation of a binding order.
RIGHT OF REVOCATION
Once the goods are received, the purchase is automatically effective. If the item does not meet the expectations of the buyer, the parcel can be returned to us in the original packaging by using the return slip. The return must be confirmed. This confirmation must be retained until the goods are credited to the buyer’s customer account. The revocation must be addressed to:
Letter (date of postmark):
6382 – Kirchdorf/Tyrol
CONSEQUENCES OF REVOCATION
If the revocation is effective, both sides must grant a return of the services already received and, if applicable, surrender any benefits obtained. If the buyer cannot warrant the return of the received goods in part or in whole, or only in a deteriorated condition, compensation must be paid. This does not apply to the surrender of goods if the deterioration of the product is exclusively due to checking it – as one would be able to do during a direct sale. Apart from that, the obligation to pay compensation can be avoided by not handling the product as an owner would and to refrain from anything which might negatively affect its value. Products which can be sent as a parcel must be returned as such. The buyer must bear the costs of the return postage, if the delivered goods correspond to those ordered and if the price of the products to be returned does not exceed 40 Euros, or, for a higher price of the product, if the consideration or contractually agreed partial payment had not yet been paid at the time of revocation. In all other cases there are no costs to return the goods. To avoid unnecessary costs (e.g. bulky goods), the type of transport has to be coordinated with us beforehand.
Delivery aboard: we would ask the buyer to always contact us beforehand if a return is necessary.
In the interest of an orderly and fair business relationship, these general terms and conditions covering business dealings and delivery are the basis for all our business relationships. Whenever a business relationship is entered into, these conditions are deemed to have been agreed to with us. Any deviations are only valid if they have been confirmed by us in writing. The goods remain our property until they are paid in full. The place of performance is the seat of our company. Kufstein is agreed as the place of jurisdiction for all disputes.
The privacy declaration covers the capture and use of personal data which may be collected when contact is made, which might happen, for example, when you visit our website, when you inquiry about, book, or purchase services, or if you phone us. Please read the prepared document which informs you about the way T-H-E handles your personal data, the kind of data that is collected, how and for what purpose this data is used, and how we protect your personal data.
Your personal rights have the highest priority. T-H-E takes great care to protect these rights.
Any additional data protection obligations which possibly extend beyond this privacy declaration remain unaffected.
THE REASON FOR THE COLLECTION OF DATA
T-H-E collects and uses personal customer data to offer exemplary customer service, ensure easy access to our website, and secure the best range of services. Moreover, personal details help to inform the customer about the newest products, innovations, specials, and other developments, which we deem to be of interest.
If you are not interested in receiving information about the newest developments and current products, market research, and services, you can tell us so at any time.
THE WAY DATA IS COLLECTED
We collect personal data to be able to offer an excellent service. For this reason, we request personal details when a transaction is started. This includes name, postal address, phone number, and email address.
TRANSFER OF PERSONAL DATA
T-H-E takes the protection of your personal rights very seriously. T-H-E assures its customers that contact information will neither be sold nor lent to other suppliers. In order to offer an exemplary service, T-H-E may pass on personal data to legal persons, who, however, are obligated to protect these data according to the data protection declaration. Occasionally it may be T-H-E’s advantage to make certain personal data available to other companies with whom T-H-E has entered into a strategic partnership or who work for T-H-E by delivering products and services on our behalf. These companies may help us to process information, grant credit, facilitate customer orders, deliver products, administer and maintain customer information, make customer service available, assess the interest of the customer in our products and services, engage in customer research, or carry out surveys regarding customer satisfaction. These companies are also obligated to protect personal data in accordance with our privacy protection declaration in order to protect personal rights. Occassionally T-H-E may be forced by statutory provisions or legal procedures to disclose personal data.
HOW WE PROTECT YOUR PERSONAL DATA
T-H-E takes precautions, including administrative, electronic, and physical processes, to protect personal data from loss, theft, and misuse as well as unauthorized access, transfer, change, and destruction.
The website uses the industry standard SSL (Secure Sockets Layer) for encryption in some places. This guarantees the confidentiality of your personal details and credit card information during transactions over the internet.
For their own protection on the internet, we advise customers to frequently change their password and to use a combination of letters and numerals. We recommend that you always use a safe web browser.
INTEGRITY OF PERSONAL DATA
T-H-E has taken protective measures to guarantee that personal data used for the intended purpose is always correct, complete, and current. Naturally customers have the right at any time to access personal data made available and to change it. Any customer may request a copy of his or her personal data via email at any time.
As is applicable for most websites, we also collect certain information automatically and store it in protocol files. This information includes internet protocol addresses (IP addresses), type of browser, internet service provider (ISP), referring pages and last pages, operation system, date and time markers, and clickstream data.
PROTECTION OF PERSONAL RIGHTS
We take the protection of your personal rights very seriously. In order to guarantee the safety of personal data, the guidelines at hand apply to all our employees.
The website contains links to other companies’ websites. T-H-E is not responsible for how these companies handle personal rights. T-H-E therefore recommends that its customers inquire with these companies as to their respective data protection declaration.
QUESTIONS REGARDING THE PROTECTION OF PERSONAL RIGHTS
Please contact us if any questions or concerns regarding the data protection declaration arise. Email firstname.lastname@example.org
We adhere to the provisions of the Data Protection Act.
T-H-E is entitled to amend the privacy declaration from time to time. If the amendments are considerable, a respective notice together with the updated version of the data protection declaration will be published on our website.